Background
The journey from manual processes to automation
December 2024
Initial challenges
The store was overwhelmed. No visibility into driver time, weak efficiency. Bags were grouped by hand and routes were ad hoc—drivers often covered opposite sides of the map in one run.
Result: cancellations, lower satisfaction, and damaged ratings.
Week 2 – present
Improvements made
More drivers when it’s busy. Max 2 bags per trip. Address-based bag grouping and route planning before drivers leave. Paper-based tracking in place.
Better capacity, revenue, and satisfaction.
Manual work still takes a big share of attention—time that could go to growth instead.
The Problem
Manual processes creating bottlenecks and inefficiencies
Bag Selection
Manual selection leads to suboptimal groupings and wasted time.
Route Planning
Drivers manually enter addresses and manage routes, taking significant time and resulting in non-optimal routes.
Paper Records
Manual tracking prone to errors, loss, and difficult to analyze.
Time Estimates
Manual estimation without data-driven insights leads to inaccuracy.
Additional Burden
Floor employees are pulled away from primary responsibilities to help with dispatch, creating bottlenecks.
The Solution
Intelligent automation for scalable operations
Intelligent Batching
Algorithm-based batching considers geographic proximity, delivery windows, and route optimization.
Automated Route Planning
Optimized routes and Google Maps navigation links eliminate manual address copying.
Digital Tracking
Automatic digital tracking provides real-time visibility and audit trails.
Data-Driven Estimates
Automated estimation based on historical data and real-time conditions improves accuracy.
Result
Floor employees are freed from dispatch tasks, drivers work efficiently with optimized routes, and the process becomes scalable and error-free.
Cost Analysis
Calculate the real cost of manual workflow inefficiencies
Workflow Time: 5–10 minutes per hour per driver (preset range)
Calculate Workflow Costs
Enter your operational parameters to see cost ranges
Cost breakdown
Updates as you change inputs
| Period | Time | Cost |
|---|---|---|
| Per hour | 10 min–20 min | €3.33–€6.67 |
| Per shift | 50 min–1h 40min | €16.67–€33.33 |
| Per week | 5h 50min–11h 40min | €116.67–€233.33 |
| Per month | 25h 16min–50h 31min | €505.17–€1010.33 |
| Per 6 months | 151h 33min–303h 6min | €3031.00–€6062.00 |
| Per year | 303h 6min–606h 12min | €6062.00–€12124.00 |
Cost Visualization
Visual breakdown of cost ranges across time periods